PRIVACY POLICY

At Rivora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store, we may collect:

  • Personal Information: name, email address, billing/shipping address, payment details.

  • Order Information: items purchased, transaction details, delivery details.

  • Device Information: IP address, browser type, time zone, and cookies for analytics.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchase, promotions, and updates

  • Improve and personalize your shopping experience

  • Prevent fraudulent transactions and ensure site security

3. Sharing Your Information

We respect your privacy and only share your information with trusted third parties, such as:

  • Payment processors (for secure transactions)

  • Shipping carriers (to deliver your orders)

  • Analytics and marketing partners (to help us understand and grow our business)

We do not sell or rent your personal data to third parties.

4. Cookies & Tracking

Our website uses cookies to:

  • Keep your shopping cart active

  • Improve website performance

  • Show personalized offers and promotions

You can disable cookies in your browser settings, but some features of our site may not work properly.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill your order, comply with legal obligations, resolve disputes, or enforce agreements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing emails at any time by clicking "unsubscribe"

  • Request details on how your data is used

To exercise your rights, please contact us at support@rivora.com.

7. Security

We use secure servers, encryption, and trusted third-party providers to protect your data. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted here with the revised date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us: